CallNet Call Center Services serves as the perfect compliment to your educational organization. If your students need to interact with you outside of standard office hours or 24×7, we will provide the solution. Whether your customers are parents or students, our well trained staff will work with them in a professional and attentive fashion. The spectrum of possibilities includes class enrollment, policy guidelines, grade progress details, and acting as a liaison between the students and faculty.
Our customer service representatives are well versed in your unique procedures, and will advise your callers consistent with your guidelines. This will give you the freedom to conduct ad hoc meetings, staff consultations, or other events. We will be your administrative staff when you need to administrate.
In addition to administrative tasks, we will be your customer service supplement for:
- Order Placement
- Course Availability
- Instructor/Student Interaction
- Mail Order Fulfillment
- Administrative Needs such as address change, catalog requests, and instructor office hours
Whether it’s a holiday, snow day, or class day, our staff is always "in session."
Contact us today for further information.