Our Services

Every service tailored to fit your needs.

CallNet provides a wide range of call center solutions for medical facilities, utilities, educational institutions, and businesses. Our services are tailored to match out clients’ varied needs. We consistently deliver superior service and provide clients with professional communication exchange.

Answering Services

24/7 Answering

Professional & accurate

Cost effective

US based agents

B-lingual agents available

Customer Service

Answering FAQs

Troubleshooting common issues

Lead qualification & sales support

Order taking & appointment setting

Customizable scripts

Help Desk Services

Live human interaction

Agents troubleshoot in real time

Agents escalate problems as needed

Route issues to specific technicians

No more voicemail rabbit holes

Appointment Setting

Real-time scheduling & re-scheduling

Customizable scripts

Lead qualifying each caller

Email notifications to the client

SMS (text) notifications to the client

Virtual Receptionist

Call screening & forwarding

Answering FAQs

Troubleshooting common issues

General sales support

One-call resolutions

Voicemail

Easy to use technology

Cost effective

Real-time delivery

Text message delivery

Email delivery