Virtual Receptionist

Our agents will assist your customers and prospects as a natural extension of your team.

In today’s fast-paced world, customers aren’t satisfied with sitting on hold, leaving a voicemail, or speaking with a less-than-helpful employee. With CallNet on your side, you won’t have to worry about that any longer. Our US-based, professional agents will answer your calls, take messages, and transfer calls with a friendly attitude and smile on their faces.

Screening & Forwarding

Our agents will screen calls, take messages, answer customer inquiries, and forward calls to you as desired.

24/7 Answering

You can't afford to miss a phone call from a customer or prospect, no matter what time it is. With CallNet, you won't.

Professional & Accurate

Our highly trained agents accurately capture and relay information to your customers on a consistent basis.

Our people make all the difference.

With CallNet, you can rest assured that your customers are enjoying the best experience possible on every phone call with our agents.
Industry-best ASTI and CAM-X Awards of Excellence
Hundreds of years combined industry experience
United States based agents
Bi-lingual agents available
Highly trained, friendly agents

No matter the need, we’ve got you covered.

From general customer service calls to sales support, order taking, and appointment scheduling – we do it all.
Answering top 10 FAQs for customers
Troubleshooting common issues
Lead qualification and general sales support
Order taking and appointment setting
Customizable scripts with one-call resolutions

We’re here to help – let’s talk.

At CallNet, we specialize in knowing how to talk to your customers. We invite you to schedule a call with us so we can begin identifying your needs and build a customer service solution for you today. We’re here to help.

1. Schedule a call with our team

We'll spend time getting to know your business and its unique challenges, while also answering any questions you have.

2. We'll develop a custom solution

Based on the needs we identify for your business, we'll develop a custom solution tailor made for your customers.

3. You enjoy peace of mind

While your customers experience better customer service, you'll enjoy peace of mind knowing CallNet is on your side.
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Our Awards & Certifications